Frequently asked questions

A dealer management system is software that runs the day-to-day operations of an auto dealership — inventory, sales and desking, titling, accounting, collections, and reporting — from one connected platform. Wayne Reaves Dealer Management Software brings all of these together for independent dealers.

Yes. Wayne Reaves DMS is 100% cloud-based and browser-based, so you can access your dealership from a desktop, tablet, or phone with an internet connection. Updates happen automatically, helping you stay current without extra maintenance.

Yes. Wayne Reaves includes a full BHPH toolset: portfolio and collections management, precomputed and simple-interest deals, integrated card and ACH payments, repossession tracking, credit-bureau reporting, and an integrated Related Finance Company (RFC).

Yes. We build mobile-first, SEO-friendly dealer websites that auto-sync your inventory from Wayne Reaves DMS, capture leads, take payments, and include SSL-secured hosting — with over 25 design themes to choose from.

Our support team is based in Macon, Georgia. You reach trained, US-based experts who understand dealerships. Support hours are Monday–Friday 9:00–8:00 and Saturday 9:00–3:00 ET.

Wayne Reaves has provided independent auto dealers with quality software since 1987 — nearly four decades serving the independent dealer community.

You don't need one. Wayne Reaves is mobile-first and browser-based, so VIN scanning, driver's-license scanning, inventory, and the rest of your dealership work right in your phone or tablet's web browser — with nothing to download, install, or keep updated. You get every mobile capability without the hassle of an app store.

Yes. From a mobile browser you can scan and decode VINs, scan driver's licenses, pull history and value reports, track repairs, and publish inventory directly to your website — no extra apps required. Driver's-license scanning speeds up the sales process too.

Wayne Reaves integrates with industry partners, including Carfax, AutoCheck, Black Book, J.D. Power, DealerTrack, RouteOne, CUDL, Equifax, 700Credit, QuickBooks, and many electronic titling, GPS, and payment providers.

Yes. Wayne Reaves DMS includes accounting plus a deep reporting suite — cash sheets, sales, inventory, sales-tax, wholesale, auditing, repossession, and title-tracking reports, with dashboards to analyze your business.

Request a free demo through our contact form and a team member will reach out, or call sales at 800-701-8082. We'll tailor the walkthrough to your dealership and help you confirm the plan and optional services that fit your needs.

Open the Program Login page and choose your program. The Your software section is for running your business, while Your website is for managing the public website car shoppers see.

Call support at 888-477-9707 or send a message through the Support page, where you can attach screenshots or documents. That page also has a Start Remote Support option so a specialist can connect to your computer and help in real time.

Contact our team through the Contact page to ask about training for Wayne Reaves software and tell us what you need help learning.

Yes. Review the System Requirements page and call Technical Support at 888-477-9707 with your computer's specifications. You can also have your computer or networking technician call while on-site to help confirm your equipment is ready.